At StyledByTito, we want your shopping experience to be simple and reliable. Please review the information below before placing your order.
Delivery
We deliver to customers across Nigeria.
Estimated delivery time is 3 to 7 working days, depending on your location. Delivery times begin after your payment has been confirmed and your order has been processed. Delivery may occasionally take longer during public holidays, promotional periods, severe weather or unexpected courier delays.
Delivery charges are calculated and displayed at checkout. Please provide a complete delivery address and an active phone number to help us deliver your order without delays.
Where tracking information is available, it will be shared after your order has been dispatched.
Returns and Exchanges
We want you to be happy with your purchase. If there is a problem with your order or you would like to request an exchange, please complete our Contact Us form and select Return or exchange.
Please contact us within 3 days of receiving your order and provide:
- Your name
- Order number
- A brief explanation of the issue
- Clear photographs if the item is damaged, defective or incorrect
Please wait for our return instructions before sending an item back.
Returned items should be unworn, unused, unwashed and in their original condition, with all tags and packaging included.
Incorrect, Damaged or Defective Items
If you receive an incorrect, damaged or defective item, please contact us as soon as possible.
Once the issue has been confirmed, we will arrange an appropriate exchange or refund. StyledByTito will cover reasonable return delivery costs where the mistake was ours.
Size Exchanges
Size exchanges are subject to stock availability.
Where the correct item was supplied but a different size is required, the customer will be responsible for the return and replacement delivery charges. Please review the product description and available size information carefully before placing your order.
Refunds
Approved refunds will be processed after the returned item has been received and inspected.
Delivery charges are generally non-refundable unless the item supplied was incorrect, damaged or defective.
The time taken for a refund to appear may depend on your bank or payment provider.
Need Help?
To request a return or exchange, complete our Contact Us form and select Return or exchange.
You can also contact us at:
Email: info@styledbytito.com
WhatsApp: +234 802 270 4500